Global Privacy Policy

1. Scope and who we are

This Global Privacy Policy applies to the international edition of the ClassPilot mobile application, the ClassPilot international APIs, and ClassPilot pages that link to this policy (collectively, the “Services”).

The Services are provided by Taiyuan Junwang Technology Co., Ltd. (太原君旺科技有限公司), located in Taiyuan, Shanxi Province, People’s Republic of China (“ClassPilot,” “we,” “us,” or “our”).

For information connected directly to your ClassPilot account and our operation of the Services, ClassPilot generally acts as the data controller or business. When a teacher, tutor, school, studio, or other organization uses ClassPilot to manage information about its students, customers, members, or staff, that user or organization may be the controller or business, while ClassPilot acts as its processor or service provider. If your information was entered by a ClassPilot customer, please contact that customer first; we will assist them where required.

2. Information we process

The information we process depends on the features you use and the information you choose to provide.

Information stored locally

Some preferences, cached records, reminder settings, and schedule data may be stored locally on your device. Your operating system may include this local data in device backups according to your device and cloud-backup settings.

Information we do not receive from payment providers

Purchases are processed by Google Play or the Apple App Store. ClassPilot receives the transaction information needed to verify your subscription and unlock features, but does not receive or store your full payment-card number or card security code.

3. How and why we use information

We use personal information for the following purposes:

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that occurred before withdrawal. If information is required to provide a requested feature or perform our contract, choosing not to provide it may mean that feature cannot work.

ClassPilot does not use personal information to make solely automated decisions that produce legal or similarly significant effects.

4. Device permissions and local processing

ClassPilot asks for device permissions only when they are relevant to a feature. The exact wording and controls depend on your operating system.

• Calendar: if enabled, ClassPilot reads the available calendar list to locate or create a ClassPilot calendar and manages the events created through ClassPilot. We do not use unrelated calendar content for advertising.
• Notifications and alarms: used to show local reminders for lessons and other schedule events you configure.
• Photos or media: used when you choose a profile image or ask ClassPilot to save a generated schedule image or export. Only the item you choose for upload is transmitted to us.

You can review or revoke permissions in your device settings. Revoking a permission may disable the related feature but will not prevent you from using unrelated ClassPilot features.

5. Service providers and platform services

We use a limited number of providers to deliver authentication, purchases, infrastructure, security, and support. These providers process information under their own terms or on our instructions, depending on the service.

The international edition of ClassPilot does not integrate third-party advertising SDKs or third-party analytics SDKs. A website or external service you choose to open from ClassPilot may have its own privacy policy and data practices.

6. How we disclose information

We do not sell personal information. We also do not share personal information for cross-context behavioral advertising. We may disclose information in these limited circumstances:

• At your direction: when you export, share, invite, or otherwise direct us to send information to another person or service.
• Within your organization: to authorized users who collaborate on the same account, team, class, or records, according to the product settings.
• Service providers: to providers that perform hosting, authentication, purchase verification, security, communications, or support services for us.
• Legal and safety reasons: when we reasonably believe disclosure is required by law, legal process, or a valid government request, or is necessary to protect rights, safety, security, users, or the public.
• Corporate transactions: in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, subject to appropriate confidentiality and legal protections.
• Professional advisers: to lawyers, auditors, insurers, and other advisers where necessary and subject to confidentiality duties.

We may also use or disclose aggregated or de-identified information that cannot reasonably be linked to an individual. We will not attempt to re-identify de-identified information except where permitted to test our de-identification safeguards.

7. International data transfers

ClassPilot is an international service. Our primary international service environment is currently hosted in the Republic of Korea (South Korea), and authorized personnel in China may access information when necessary to operate, secure, maintain, and support the Services. Our service providers may also process information in other countries where they operate.

These countries may have data-protection laws that differ from those in your country. Where applicable law requires safeguards for an international transfer, we take legally required steps, which may include contractual protections, transfer risk assessments, data minimization, encryption, or another recognized transfer mechanism.

You may contact us to request more information about the safeguards relevant to your information.

8. How long we retain information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide the Services, maintain account continuity, satisfy legal and accounting requirements, resolve disputes, prevent fraud, and enforce agreements.

• Account and service content is generally retained while your account is active or until you delete the content or request account deletion.
• Purchase, tax, accounting, dispute, and security records may be retained for the period required or permitted by applicable law.
• Support correspondence is retained for as long as needed to resolve the request and maintain an appropriate record of the resolution.
• Deleted information may remain temporarily in restricted backups until those backups are overwritten through our routine retention cycle.

When information is no longer needed, we delete it, de-identify it, or isolate it from further use until deletion is possible.

9. Security

We use reasonable technical and organizational measures designed to protect personal information, including encrypted network transmission, access controls, authentication controls, data minimization, and operational monitoring. Access is limited to people and providers who need the information for authorized purposes.

No system or transmission method is completely secure. You are responsible for protecting access to your device, sign-in account, and ClassPilot credentials. Please contact us promptly if you believe your account or information has been compromised.

10. Your rights and choices

Depending on where you live and subject to legal exceptions, you may have the right to:

• know whether and how we process your personal information;
• access or receive a copy of your personal information;
• correct inaccurate or incomplete information;
• delete personal information;
• restrict or object to certain processing;
• receive information you provided in a portable format;
• withdraw consent where processing is based on consent;
• appeal our response where local law provides an appeal right; and
• complain to your local data-protection or privacy authority.

You can update many account and schedule records directly in ClassPilot. For other requests, email service@tyjwkj.com with the subject “ClassPilot Privacy Request.” Tell us the right you wish to exercise and the account email or identifier involved.

We may need to verify your identity before completing a request. If an authorized agent submits a request, we may ask for proof of authority and direct verification from the account holder. We will respond within the period required by applicable law. We may deny or limit a request where a legal exception applies and will explain the reason when required.

12. Regional privacy disclosures

European Economic Area, United Kingdom, and Switzerland

The legal bases we typically rely on are described in Section 3. Where the GDPR, UK GDPR, or similar law applies, you may exercise the rights in Section 10. We normally respond to a valid request without undue delay and within one month, subject to any extension permitted by law for complex or numerous requests.

You may lodge a complaint with the data-protection authority where you live, work, or believe an infringement occurred. We encourage you to contact us first so we can try to resolve the issue.

United States state privacy notices

Where a state privacy law applies, the categories described in Section 2 may include identifiers, customer records, commercial information, internet or electronic activity, professional or educational information supplied by users, photos, and inferences limited to account or entitlement status. We use and disclose these categories for the business purposes described in Sections 3 and 6.

We do not sell personal information, and we do not share it for cross-context behavioral advertising. We have not knowingly sold or shared personal information for those purposes during the preceding 12 months. We do not discriminate against you for exercising an applicable privacy right.

Other countries and regions

Privacy rights vary by location. We will honor requests and provide notices to the extent required by the law that applies to you and our Services.

13. Children and student data

ClassPilot is designed for teachers, tutors, studios, schools, and other professionals. It is not directed to children under 13, or a higher minimum age where local law requires one, and children should not create their own ClassPilot account without valid authorization from a parent or guardian.

We recognize that educators may use ClassPilot to maintain records about students, including minors. The educator or organization is responsible for having a lawful basis and any required parent or guardian authorization before entering that information, providing appropriate notices, limiting access, and entering only information reasonably necessary for legitimate educational or service purposes.

If you believe a child created an account without required consent, or that a child’s information was provided unlawfully, contact us at service@tyjwkj.com . We will investigate and take appropriate action, including deletion where required.

14. Changes to this policy

We may update this policy to reflect changes in the Services, our practices, or applicable law. We will post the revised policy and update the “Last updated” date. If a change materially affects your rights or how we use personal information, we will provide additional notice through the app, email, or another appropriate method where required.

If we need consent for a new processing activity, we will request it before that processing begins.

15. Contact us

For questions, privacy requests, or complaints about this policy or ClassPilot’s data practices, contact:

Language

This policy may be translated for convenience. If a translated version conflicts with this English version, the English version controls to the extent permitted by applicable law.